Frequently Asked Questions

Collage showing diverse workplace participation across different roles including hospitality, administration, trades and team environments highlighting inclusive employment

Welcome to our Frequently Asked Questions page. We’ve brought together answers to the questions we’re asked most often to help you quickly find the information you need.

Whether you’re looking for employment support, disability services, training opportunities, resources for employers, or simply want to learn more about Access2Work, you’ll find helpful information here.

If you can’t find the answer you’re looking for, we’re always happy to help. Please get in touch with our friendly team—we’re here to support you on your journey.

FAQ’s

Do I have to do all the training modules?
No. Modules can be undertaken independently however, to receive the Tick of Approval, there are other requirements.

What is the cost of the program?
Our online training modules are free. You can also access a lot of resources and tools via our Employer and Employee Hubs.
Should you like to look into a tailored approach, please contact us for more information about the cost and requirements.

What is web accessibility?
Your company website is your online presence and web accessibility is simply removing the barriers to the information particularly to individuals with specific types of disabilities.
The W3C consortium has a set of guidelines to ensure that these barriers are addressed – the WCAG 2.0 guidelines (and the upcoming WCAG 2.1 which includes devices such as mobiles, tablets and IoTs).

What modifications am I expected to make at my workplace if I employ someone with disability?
Each workplace is very unique, as is each person with disability. There is no one-size-fits-all approach to this as such. The best question to be asking is “Are we willing to make changes where necessary?”.
For more information, why not take one of our online courses or complete our accessibility checklists.